Return Policy

Returns & Exchanges

Because we make our merchandise to order, we don't accept returns or exchanges if you ordered the wrong size or color or simply changed your mind. Please double-check sizing and product details before ordering.

Damaged or Defective Items

If your order arrives damaged or has a manufacturing defect, we’ll gladly offer a free replacement or refund to the original payment method.

Please contact us at merch@artfullybourbon.com within 14 days of delivery and include a clear photo showing the issue. You do not need to return the damaged product. If the same issue affects multiple items with the same design, we may ask for an additional photo or video showing all affected products together.

Incorrect Size or Color

We can't offer refunds or replacements when the customer ordered the wrong size or color.

Delivery Issues

If an order cannot be delivered, you may be able to request a reprint for an additional charge or receive a partial refund, depending on the circumstances.

Print Placement

Because each item is individually produced, slight variations in print placement may occur. Variations of up to 0.5 inches are considered within normal production tolerance and are not considered defects.